We recommend choosing carefully to avoid disappointment, so please get in touch at info@pe-nation.com if you have any questions regarding sizing. Any items returned outside the return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. P.E Nation reserves the right to reject items that do not comply with the above conditions and will return the item to sender.
Return Shipping:
- Free (pre-paid) return label is available for returns within Australia only;
- All costs associated with returning items to P.E Nation outside of Australia (from New Zealand) are the responsibility of the customer.
Store credit terms and conditions:
- Store credits are valid for 12 months from the date of issue;
- Store credits are issued in either AUD, or NZD based on the original purchase currency, and are unable to be exchanged for any other currency, cash, or any other form of credit;
- Store credits issued in AUD via www.pe-nation.com can be redeemed Online at www.pe-nation.com or at any P.E Nation boutique in Australia; Store credits issued in NZD via www.pe-nation.com can only be redeemed Online at www.pe-nation.com;
- Store credits with unused balances at time of expiry cannot be extended or exchanged for cash or any other form of credit;
- Store credits are treated as cash and cannot be replaced if lost or stolen;
- Store credits cannot be used to purchase gift cards or digital vouchers.
Consumer Guarantee:
All purchases are covered by consumer guarantees and rights under Australian and New Zealand Consumer Law. If you believe your purchase is faulty, you may be eligible for a refund, replacement, or repair. All items must be assessed via our Customer Care team to determine an appropriate remedy.